Frequently Asked Questions

• How do I order?

  You can order at the counter at any of our stores, call ahead for pickup, or order online through Toast. We're also available on Grubhub, DoorDash, and Uber Eats.
• Are you cashless?

  Yes. All our locations are cashless and accept card and mobile payments only. We do not accept cash.
• Can I customize my drink? Are there extra charges?

  Yes! You can adjust almost anything, including the milk, sweetness, number of espresso shots, and amount of cream. There are no additional charges for sweetness adjustments or alternative milk.
• Why is alternative milk free?

  We believe the milk that works for you shouldn't cost extra.
• How many espresso shots are in your coffee?

  Our espresso-based drinks come with two shots by default. You can always add or remove shots, and we can make your drink decaf too.
• What if something's sold out?

  Sellouts do happen. We can recommend something similar or help you find your new favorite drink.
• What happens if there's an issue with my order?

  Please let our team know and we'll do our best to make it right.
• Do you have drinks for kids?

  We do! We have lemonade and house-made chocolate milk. We highly recommend the chocolate milk with banana cream.
• Do you have secret drinks?

  Shhh… it's a secret. But you didn't hear it from us, try the Double Matcha or Espresso Tonic.
• Do you have a rewards or loyalty program?

  Yes! You can sign up for or check in to our loyalty program when you order at the counter. After 10 visits, you'll get a free drink on us, excluding seasonal drinks. Each purchase of $5 or more counts as one visit.
• Do you offer gift cards?

  Yes! You can purchase an e-gift card at any of our counters and have it sent directly by text or email.